Good Clean Dog Marketing Text Program

When you provide your mobile phone number and expressly opt in, you agree to receive recurring promotional text messages, including SMS and MMS, from Good Clean Dog at the mobile number you provided.

Messages may include special offers, rebooking invitations, reminders to complete an unfinished booking, service announcements, and other marketing updates intended to help you schedule and manage grooming services with Good Clean Dog.

Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing any goods or services from Good Clean Dog.

How to Opt In

You may opt in through one of the following methods:

• Online booking: When you initiate the new-customer booking experience at https://www.goodcleandog.com/booking, a pop-up booking form will open. On the first step of that form, labeled “Contact Information,” you may select a separate, optional, unchecked checkbox consenting to receive recurring promotional text messages from Good Clean Dog.

• In person: You may verbally consent when discussing your communication preferences with a Good Clean Dog team member at one of our locations. Before recording your consent, our team member will explain the nature of the marketing messages, that message frequency varies, that message and data rates may apply, and how to obtain help or unsubscribe.

• Pet Parent portal: You may manage your marketing communication preferences through your Good Clean Dog Pet Parent portal, including opting in where that option is available.

By opting in, you confirm that you are the subscriber or customary user of the mobile number provided and that you are authorized to consent to receive messages at that number.

How to Opt Out

You may unsubscribe from Good Clean Dog marketing text messages at any time by replying STOPM to any marketing message you receive from us. After submitting your opt-out request, you may receive one final message confirming that you have been unsubscribed. You will no longer receive marketing text messages unless you subsequently provide renewed consent.

You may also manage your marketing communication preferences through your Good Clean Dog Pet Parent portal.

Opting out of marketing text messages will not prevent Good Clean Dog from sending non-marketing communications permitted by law, such as communications directly related to an appointment, service request, transaction, account, or safety matter.

How to Get Help

Reply HELP to any Good Clean Dog text message for assistance. You may also contact us at:

Email: hello@goodcleandog.comPhone: 314-668-8060

Message Frequency and Charges

Message frequency varies based on your interactions with Good Clean Dog and the marketing programs in which you participate.

Good Clean Dog does not charge you for participating in its marketing text program. However, message and data rates may apply to messages sent to or received from Good Clean Dog according to the terms of your wireless service plan. Contact your wireless carrier with questions about your messaging or data plan.

Delivery and Availability

Text-message delivery is subject to effective transmission by your wireless carrier and is not guaranteed. Good Clean Dog and participating wireless carriers are not liable for delayed or undelivered messages.

Not all mobile devices or wireless carriers may support every messaging feature. Your carrier may prohibit or restrict certain mobile features, and certain features may be incompatible with your mobile device or service plan.

Privacy

Good Clean Dog is committed to protecting your privacy. We collect and use your mobile phone number, SMS opt-in status, consent records, and related messaging information to administer the Good Clean Dog marketing text program, communicate with you, honor your communication preferences, maintain compliance records, and provide related support.

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes. We may provide this information to service providers that help us operate and deliver our messaging program, provided they may use it only to perform services on our behalf. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or the public.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no storage or transmission system can be guaranteed to be completely secure.

For more information about how Good Clean Dog collects, uses, and protects personal information, please review our Privacy Policy at https://www.goodcleandog.com/privacy-policy.

Changes to These Terms

Good Clean Dog may update these SMS Terms & Conditions from time to time. When changes are made, the “Last Updated” date above will be revised. Material changes will be communicated as required by applicable law.

Your continued participation in the Good Clean Dog marketing text program after updated terms take effect constitutes acceptance of those terms to the extent permitted by law. You may stop participating at any time by replying STOP.

Contact Us

If you have questions about these SMS Terms & Conditions or the Good Clean Dog marketing text program, contact us at:

Good Clean Dog
1234 Hanley Industrial Court
Brentwood, Missouri 63144
Email: hello@goodcleandog.com
Phone: 314-668-8060